Customer Service Courses
Atana's world-renowned customer service training solutions cover all aspects of representing the organization – including making a genuine connection with people, handling difficult customers, and building customer loyalty. Industry-specific training for healthcare, retail, government, and... Read more »
Customer Service Profile
The Customer Service Profile™ (CSP) measures how well a person fits specific customer service jobs in your organization. It is used primarily for selecting, onboarding, and managing customer service employees. We have a general industry version of this assessment as well as vertical specialties in... Read more »
Customer Service Profile – Hire People Who Deliver Great Service
The Customer Service Profile identifies candidates with the traits and attitudes necessary to deliver exceptional customer experiences. By measuring key personality characteristics, problem-solving style, and service mindset, this assessment predicts an individual's ability to perform effectively... Read more »
Customer Service Profile™ Assessment
This assessment measures how well a person’s customer service-oriented traits fit specific customer service roles within your organization. It also helps you define what outstanding customer service means for your organization to ensure alignment and consistency in how customer service is... Read more »
Customer Service Pulse Surveys
Many organizations strive to become "customer-centric", many believe they are already "customer-centric", but one thing is absolute - you can never achieve customer centricity unless you ask your clients for their feedback. And the best way to garner this feedback is by using online, customizable... Read more »
Customer Service Quality Improvement
A high-quality customer service department is essential for building brand trust, fostering customer loyalty, and driving revenue growth. According to 95% of consumers, it significantly influences their loyalty to a brand. High-quality support not only increases customer retention and reduces churn... Read more »
Customer Service Representatives
Customer Service Outsourcing - By outsourcing with Remote CoWorker, you can bring on a customer service representative when your business truly needs it/ Transforming Your Customer Experience With Remote CoWorker. Taking your customer experience to the next level relies on having the right team.... Read more »
Customer Service Staffing
An organization’s success is highly impacted by the quality of its customer service and sales professionals. These individuals directly touch an organization’s internal and external client base and as a result, their bottom line. Sparks Group specializes in placing customer service, call center and... Read more »
Customer Service Training
ALESYS enables your staff who have contact with external and internal Customers to practice skills and techniques in their own real-world situations, over and over until they feel confident they can handle anything that comes their way on the job. Our highly interactive, practice-rich sessions are... Read more »
Customer Service Training
There are more than 3 million customer service reps who fulfill services and offer resolution while juggling customer demands, complaints and special requests. Requiring the ability to be highly communicative, along with possessing innate problem-solving abilities, customer service roles are a... Read more »
Customer Service Training
Provide outstanding customer experiences with our customer service skills training for employees. These practical, video-based courses help employees develop the communication, problem-solving, and interpersonal skills needed to deliver exceptional service in every customer interaction.... Read more »
Customer Service Virtual Assistant
Deliver exceptional customer experiences with a dedicated virtual assistant who handles support across every channel - increasing retention and reducing turnaround time on support tasks. Boost Customer Satisfaction With A Dedicated Support VA—Outstanding customer service is the backbone of any... Read more »
Customer Support Outsourcing
Email Support Chat Support Medical Billing Support Data Entry Support Phone Support IT Helpdesk Support Technical Support Leverage our competent and trusted professionals to handle your first-line and second-line customer support operations while you concentrate on the growth and development of... Read more »
Customer Support Training
Delivering a differentiated customer experience creates an organization’s competitive advantage and dramatically enhances the top and bottom line results. Creating memorable experiences requires the transformation of customer service training to focus on four universal customer... Read more »
Customizable 360 feedback platform
Stand alone module. Cost effective and easy to set up. Brand the system with your own logo and terminology. Use your own process and communication strategy. Use competencies from our library or add your own competencies and rating scales. Set up your own profiles (assessment... Read more »
Customizable Corporate Training
Customizable Training Programs are the best way to ensure you will realize the behavior changes and bottom-line business results that must be the outcome of any training you sponsor. Contact ALESYS for more information on how well our approach has worked for our Customers over the years. Customized... Read more »
Customizable Corporate Training Programs
Customizable Training Programs are the best way to ensure you will realize the behavior changes and bottom-line business results that must be the outcome of any training you sponsor. Contact ALESYS for more information on how well our approach has worked for our Customers over the years. Customized... Read more »
Customizable Employee Training
Train your way with Ethena’s flexible learning platform. Not all training should look the same — and with Ethena, it doesn’t. Choose from pre-built training tracks, an extensive modular content library, and bite-sized mini-courses, or create your own using our powerful customization tools and AI... Read more »
Customizable Engagement Surveys
Engagement surveys are used by organizations of all sizes to determine the factors that encourage top employee performance. With EchoSpan, these important insights are gathered and analyzed through an organized process using our proven, online platform. The EchoSpan tool can be configured for... Read more »
Customizable Lengths of Stay
CozySuites | Roami – Corporate Housing Built for Real Assignments Serving: Minneapolis-St. Paul MN • Indianapolis IN • Phoenix/Scottsdale AZ • Dallas TX • Cincinnati OH • Louisville KY • Pittsburgh PA • Atlantic City NJ • New Orleans LA • Miami FL • Denver CO The Problem We Solve: When employees... Read more »
Customizable Outplacement Packages
Everyone’s path is different — and so are our one-on-one outplacement packages. Each employee is matched with a dedicated coach based on their experience level to sharpen their resume, map out a job search, practice interviews, and prepare to negotiate offers. And they don’t walk it alone; we stay... Read more »
Customizable Pet Insurance Plan Options provided by Spot
Why worry about pet health or spend time wondering what does pet insurance cover? Focus on climbing above the treeline. Urban exploring from alley to uptown. Dogs in the park. Wherever the road leads, we can follow to help ensure the adventure continues long into the future. Our pet insurance... Read more »
Customizable Trainings
Our wide range of fresh, innovative, and customized trainings support personal wellbeing, improve team performance, and develop true leaders. From micro-sessions to multi-day workshops, our trainings can be delivered onsite or virtually. True to our approach, we offer trainings focused on three... Read more »
Customized Corporate Partnerships
At The Salvation Army, we understand that meaningful corporate philanthropy is as unique as your business itself. That's why we're proud to offer customized partnerships in collaboration with The Salvation Army, designed to align with your specific corporate values and philanthropic goals. We are... Read more »
Customized Corporate Retreats
Our retreats and workshops make excellent corporate team building events when we customize our retreats for your team. They also make a great event for a group of friends. Let us know what you want to achieve and we will create the perfect event just for you. We make it easy for coordinators by... Read more »
Customized Corporate Training Solutions
TrainSMART provides customized corporate training solutions designed around your organization’s specific business goals, workforce challenges, culture, and performance needs. We partner with companies, government agencies, and enterprise organizations to create practical learning experiences that... Read more »
Customized eLearning Development Services
TrainSMART’s Custom eLearning Development Services help organizations transform complex information, business processes, and subject matter expertise into engaging, scalable digital learning experiences. Our instructional designers partner with internal experts to identify performance needs,... Read more »
Customized Expansion & Scaling Solutions
Specialized Pharmaceutical Recruiters Driving Growth Across Life Sciences Whether you need support as a newly-funded start-up, a biotech company expanding after positive early trial results, or a larger organization going through an M&A transaction, you can rely on Cornerstone to navigate your... Read more »
Customized Explainer Videos
Explainer videos are a proven way to engage and educate employees about their benefits, enrollments, wellness programs, onboarding and HR initiatives. Choose from our unique design styles to best reflect your brand, culture and message. We have starter scripts on 100+ topics to help you craft your... Read more »
Customized Journeys
What’s in the way of your next journey? Let’s have a conversation to discover together. When you operate from a place of clarity and passion you empower success in your company, your family, and other aspects of your life. As Martin Seligman suggests - Agency in life requires Efficacy, Optimism,... Read more »
Customized Leadership Training
Investing in employee training and development is a critical element of business strategy. As a partner to small and-mid-sized business owners and managers, Axcet HR Solutions provides customized leadership training and training focused on employees. The result for employers is better worker... Read more »
Customized Leadership Training
The Challenge: Off-the-shelf leadership programs rarely address an organization’s unique context or challenges. Our solution: We design customized leadership training that reflects your culture, strategy, and priorities. Programs incorporate experiential learning, case studies, and practice... Read more »
Customized Leave Management Program
We Maintain COMPLIANCE -Compliance with all State and Federal regulations -Monitoring of new legislation and client notification -Dedicated team of Claim Specialists and Account Management -Consistent claim processing to ensure fairness in claim management -State of the Art claim system provides a... Read more »
CUSTOMIZED OUTPLACEMENT SERVICE – COMANAGED™
ICC’s compassionate CoManaged™ Outplacement Program is designed to quickly empower employees in their job searches while meeting your budget requirements. A dedicated transition coach works together with the employee to design a customized plan. Our collaborative outplacement support services... Read more »
Customized Partnership Recruitment (CPR)
On Demand Partnerships Customized Partnership Recruitment (CPR) incorporates the best features of Executive Search and RPO and adds a performance-based pricing model. We deliver original research using the best Executive Search techniques to identify and engage outstanding candidates, including... Read more »
Customized Swags: On Demand Manufacturing
Our customizable branded swags has Smart Visual Engine that creates real-textured mockups in seconds. Add your company's logo and preview all branded items in a short period of time! We collaborate with local manufacturers to ensure the quality from mockup design all the way to final production... Read more »
Customized Team Building and Leadership Retreats
Customized Team Building and Leadership Retreats help organizations strengthen collaboration, communication, trust, alignment, and team performance through purposeful facilitated experiences. Talent Authority designs team building and retreat experiences around your organization’s specific goals,... Read more »
Customized Test Development
ioPredict's consultants have a strong foundation in test development/psychometrics and more than two decades of experience developing all types of customized pre-hire assessments for the most demanding government and corporate clients. We custom develop and validate the following types of employee... Read more »
Customized Testing & Surveys
The Challenge: Standardized survey tools may not address an organization’s unique priorities. Our solution: We develop customized surveys and assessments tailored to your workforce and strategic goals. Our process ensures validity, clarity, and actionable results. Outcome: Leaders receive data... Read more »
Customized Workshops
Our Customized Workshops are immersive, hands-on learning experiences tailored to meet the specific needs of our clients. Our workshops are available in both virtual and in-person formats, leveraging our extensive expertise in group dynamics and organizational development. For over 70 years, we... Read more »
CXS Develop
Develop essential managerial skills for getting employee recognition right in your workplace. Our prescriptive learning and development tools help improve people managers’ skills and specific actions related to giving meaningful and authentic recognition on the job. Read more »
CXS Onboard
CXS Onboard helps you create a fulfilling candidate and employee experience with pre-boarding and onboarding programs designed to assimilate new employees into your culture quicker and become more productive in a shorter period. Read more »
CXS Recognize
Your company is unique. So why settle for one-size-fits-all employee recognition programs? CXS Recognize combines three decades of engagement research with industry-leading technology, including conversational artificial intelligence and powerful analytics to help you develop programs that engage,... Read more »
CXS Recruit
Whether it’s one hire or 3,000, CXS Recruit provides flexible recruiting solutions that can meet your immediate and long-term hiring needs. With some of the most seasoned recruiters in the business, our team works with you - from understanding your culture and creating branded job write-ups to... Read more »
CXS Survey
Measure employee engagement AND experience with a survey built by employees, for employees. CXS Survey combines the industry-leading RESPECT Survey framework with our cloud-based survey platform that simplifies survey development, deployment, reporting and analytics. Read more »
Cyber Awareness Training
Our New Cyber Awareness Training is an interactive online learning course that will help you in identifying and avoiding the most common types of Cyberattacks. We will introduce you to the Most Wanted Cyber Criminals and arm you with best practices to avoid them and their attacks! Read more »
Cyber Risk Management and Insurance
Safeguard your digital infrastructure and assets against cyber threats with our tailored coverage solutions and experienced teams. Cybersecurity is more than a technology risk for your IT department to handle. Cybersecurity challenges are multifaceted, impacting people, capital and technology. Our... Read more »
Cyber Security Experts
Fortify Experts can provide the expertise to assess, evaluate, implement and maintain a best of breed Cybersecurity department. Security Strategy & Evaluation Policy and Procedure Assessment and Development Technical Cybersecurity Evaluation and Readiness Hardware / Software Technology... Read more »
Cybersecurity
As a forward-thinking consulting firm, PlanPILOT is vigilant about reducing a multitude of risks for our plan sponsor clients, especially cybersecurity. Retirement plans specifically are an extensive source of valuable information for cyber criminals. Data that is transferred to the recordkeeper,... Read more »
Cybersecurity
Protect Your Business With Cybersecurity Consulting Services: Reduce Your Risks and Be Prepared for Threats With Our Professional Cybersecurity Consulting Services. We specialize in Cybersecurity Consulting Services that are expertly tailored to the unique needs of your business. We conduct... Read more »
